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Airport operations. Coronavirus COVID-19 Update

The safety of our passengers has always been a priority. In line with the provisions of the competent authorities, we have put in place a series of measures to ensure that transit at the airport is smooth, pleasant and safe.

Passengers self-declaration

Following the entry into force of the D.L. 02/2021 dated 14/01/2021 and the DPCM 14/01/2021, starting from 16/01/2021 the collection of the various self-certification forms for arriving and departing passengers takes place as specified below.

We remind that travel to the countries included in list E and the transit and entry into Italian territory of those who stayed there in the previous 14 days are prohibited, except for the reasons referred to in Article 6, paragraph 1 of DPCM 14/01/2021.

ARRIVALS

ATTENTION: From March 31 to April 30, 2021, the Ordinance of March 30, 2021 of the Minister of Health is in force, which provides for further measures for passengers who, in the 14 days prior to entering Italy, have stayed or transited in one or more States and territories of list C of annex 20 of the DPCM in force. For more information, please consult the dedicated section on the website of Minister of Foreign Affairs viaggiaresicuri.

 

  • INTERNATIONAL FLIGHTS: From 16/01/2021 all passengers arriving from Schengen and Extra-Schengen Countries must deliver to the State Police officers the Self-declaration Form in case of entry into Italy from abroad. Please note that all passengers arriving from abroad must report their entry into Italy by filling out the following online form https://modulo.aslcittaditorino.it/rientroinitalia/.
    The ordinance provides that upon returning to Italy it is mandatory to undergo a swab (molecular or antigenic) carried out within 48 hours before entering Italy and the result of which is negative. In addition, regardless of the outcome of the molecular or antigenic test referred to above, it is mandatory to undergo health surveillance and fiduciary isolation for a period of five days and to undergo a further molecular or antigenic test at the end of the five-day isolation.
  • NATIONAL FLIGHTS: Passengers arriving from national airports are not required to deliver self-declarations on valid reasons for travel, as they, if necessary, have been collected upon departure from another national airport. Until April 30, 2021, the ban on moving between different regions is in force on the national territory, with the exception of those motivated by proven work needs, situations of necessity, health reasons or the return to one's residence, domicile or home.

 

DEPARTURES

All departing passengers are required to deliver the Covid-19 self-declaration to the competent authorities and the carrier.

 

  • TO INTERNATIONAL DESTINATIONS: Passengers departing for international destinations will have to deliver to the State Police officers only the Covid-19 Self-declaration and the pre-filled Self-declaration form on legitimate travel reasons.
  • Passengers departing to Amsterdam or transiting via Amsterdam must present on arrival a molecular swab with a negative result (carried out at least 72 hours before departure) plus a negative rapid antigen test (not older than 4 hours before boarding the aircraft - which can be carried out at the Covid Test Point at Turin Airport).
    Alternatively, passengers may present a negative LAMP test on arrival as a substitute for both (molecular + rapid antigenic).
  • Travel for tourism to Romania, Germany, Holland and Spain is allowed. Passengers departing with a final destination in one of these countries are not required to deliver the self-declaration concerning the reason for the move.
  • TO OTHER ITALIAN REGIONS: We remind you that, until April 30, 2021, the ban on moving between different regions is in force on the national territory, with the exception of those motivated by proven work needs, situations of necessity, health reasons or the return to their residence, domicile or home. To justify the movements it will be necessary to show 2 forms: 1) the aforementioned Covid-19 Self-declaration to the carrier; 2) the Self-declaration for the movements to the agents of the State Police.

 

 

A few simple rules to follow will help us make you travel safely

  • Prepare the travel documentation and show up with the self-certification already filled in for the foreseen cases.
  • Cover your nose and mouth inside the airport and on board the aircraft, using at least the surgical mask. Pursuant to the D.P.C.M. of 7/8/2020, all types of protective devices of a higher category than the surgical mask (eg: FFP2, FFP3) can be admitted in airports and on board aircraft.
  • Remember to change the mask after 4 hours of use (unless otherwise indicated by the manufacturer) or if it is damaged, and to bring enough with you for the duration of the trip. we recommend you to wear a new mask before boarding.
  • All arriving and departing passengers are subjected to body temperature control by means of a thermoscanner.
  • Access to the Terminal is allowed only to those with a body temperature lower than or equal to 37.5 °.
  • Keep a distance of at least 1 meter from other passengers and from airport operators respecting the signs.
  • If you are leaving, show up at the airport at least 2 hours in advance of the flight departure time, in order to allow the completion of all the airport practices that have become necessary following the provisions for emergency management COVID-19.
  • If you are arriving, after collecting your baggage leave the terminal as soon as possible to minimize the possibility of transmission.

 

If you need to buy new masks before leaving, there are several points of sale you can contact at the airport:

 

  • Pharmacy on the Arrivals Level
  • Information desk at the Departures Level, check-in area
  • WHSmith, on the Departures Level, boarding area
  • Vending machines located in the Terminal

Airport signage

In the areas open to the public and inside shops, restaurants and bars, information posters have been posted containing the prevention, protection and hygiene measures that everyone must follow in order to reduce contagion and protect everyone's health.

In order to ensure that all passengers in the queue are kept at a distance of at least 1 meter, signs have been placed on the ground indicating the interpersonal distances to be respected.

Information stickers have also been affixed to the seats intended for passengers in order to inhibit the use of one seats every two.

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Respect hygiene rules

  • Avoid touching your face, nose, eyes and mouth.
  • Wash your hands with soap and water or using the sanitizer solution dispensers at the airport.
  • Cover your mouth and nose when you sneeze or cough even if you wear the mask.
  • Restrict direct contact to any surface of the airport and aircraft.

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In addition, the Airline may:
 

  • request, upon check-in, to complete a self-certification (we suggest you consult the airline's website).
  • allow passengers to carry on board only luggage of a size that can be placed under the seat in front of the assigned seat.

 

For further information and suggestions on personal protection measures, please consult the website of the Ministry of Health.

For information on traveling abroad, we recommend consulting the website viaggiaresicuri.it.

Ministry of Foreign Affairs and International Cooperation: information from Embassies and Consulates.

For Italian citizens returning from abroad and foreign citizens in Italy, consult the website of the Ministry of Foreign Affairs and International Cooperation.

 

Public utility number

The public utility number 1500 was activated to answer citizens' questions about the new Coronavirus.

The citizen response service is active 24 hours a day, every day.