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Lost Property Office

Information and request form

Lost Property Office is located on the Arrivals Level at the Lost and Found Office, in front of the supermarket.

The service is provided for items lost at the airport, before and after security controls, on aircraft or in flight connection.

You may enquire through a Lost Property form to be filled or sending an e-mail to in the next 24 hours.

The office is open daily from 8.30 AM to 8.30 PM for information and delivery items.

Objects found are available only if claimed within 1 year from the date of loss.

At the end of this period, in fact, the objects are no longer traceable because they are alienated, as per current legislation on the matter.


Ph.: +39 011.5676492

Pursuant to current legislation, we would like to inform you that the processing of the personal data you provided is carried out by SAGAT S.p.A. in compliance with fundamental rights and freedoms, with particular reference to the confidentiality of personal identity and the right to data protection.


The Data Controller is SAGAT S.p.A., based in Caselle Torinese (TO) - Strada San Maurizio n.12, which can be contacted at the following e-mail address or by sending a letter to SAGAT S.p.A. – Privacy Controller, Strada San Maurizio n.12, Caselle Torinese (TO).


The company has appointed a DPO (Data Protection Officer) who can be contacted at the following e-mail address or by sending a letter to SAGAT S.p.A. - DPO, Strada San Maurizio n.12, Caselle Torinese (TO).


We inform you that the personal data you provide by filling in the form is collected and processed exclusively to manage the request, as well as fulfil the obligations foreseen by laws, regulations or community legislation.


The legal basis of processing is established by fulfilling a legal obligation (Article 705, paragraph 2, letter h) Navigation Code).


The provision of the requested data during registration for the above purposes is mandatory and any refusal to provide the data will make it impossible for SAGAT S.p.A. to provide the requested service.


We inform you that the data will be processed by authorised employees and all collected data will not be disseminated but may be managed by SAGAT Handling S.p.A., appointed as data processor.


Data processing is carried out through electronic and paper media and however, with manners that are compatible with the purposes for which it was collected.


SAGAT S.p.A. does not transfer data to a third country, outside the EU, nor to an international organisation.


We would like to inform you that to guarantee the full right at all times, of the legitimate owner at the consignment of the lost item, no time limits are given to retaining data unless otherwise specified by the data subject.


Regarding data that is subject to processing referred to in this information disclosure, being the data subject, pursuant to EU Regulation 2016/679 you have the right to:

  • request confirmation of whether or not personal data processing concerning you is in progress and if so, to obtain access (Article 15 of EU Regulation 2016/679);


  • request rectification of inaccurate personal data concerning you and/or the integration of incomplete personal data (Article 16 of the EU Regulation 2016/679);


  • request the deletion of personal data only if: it is no longer needed for the purposes for which it was collected or otherwise processed; it is unlawfully processed or must be deleted to fulfil an obligation foreseen by EU law or by national law (Article 17 of the EU Regulation 2016/679);



  • request the limitation of processing when one of the following hypotheses occurs: the rata subject disputes the accuracy of personal data and requests the limitation for the time necessary to the Controller to verify the accuracy of personal data; the processing is illegal and the data subject opposes the deletion of the data and asks instead that its use is limited, although the Controller no longer needs it for the purposes of processing, personal data is necessary for the data subject for the ascertainment, the exercise or defence of a right in court (Article 18 of EU Regulation 2016/679);.


We inform you that you can exercise the rights mentioned above by writing to or by sending a letter to SAGAT S.p.A., Strada San Maurizio n.12, Caselle Torinese (TO).


The data subject also has the right to lodge a complaint to a supervisory authority if they consider the processing concerning them violates EU Regulation 2016/679. The complaint can be lodged to the supervisory authority of the Member State in which the data subject generally resides or works or of the place where the alleged violation occurred (Article 77 of the EU Regulation 2016/679).







¨ I declare to have read the information concerning the processing of personal data.



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